# Botvee

> Botvee is an AI customer support agent for e-commerce and SaaS businesses. It trains on a company's website content and documents, answers customer questions in about 3 seconds on web chat, WhatsApp, Telegram, and email, captures and qualifies leads, books meetings into Google Calendar, and hands complex conversations to human agents with full context.

## What Botvee does
- **AI answers from your content**: Crawls your website or ingests PDFs, docs, and FAQs; answers only from that knowledge base.
- **Channels**: Website chat widget (one-line script), WordPress plugin, Shopify integration, WhatsApp, Telegram, and email (Gmail/SMTP/Resend).
- **Human handoff**: Escalates complex or high-value conversations to a human team inbox with the full transcript.
- **Lead capture & scoring**: Collects contact details mid-conversation and scores intent against configurable rules.
- **Meeting booking**: Books appointments into Google Calendar from the conversation; exports leads and bookings to Google Sheets.
- **E-commerce suite**: Order tracking, abandoned-cart recovery, cash-on-delivery (COD) confirmation, and back-in-stock alerts for Shopify and WooCommerce stores.
- **Multilingual**: Detects and replies in the customer's language, including English, Urdu, and Roman Urdu.
- **Analytics**: Conversations, resolution rate, response time, CSAT, and lead outcomes in one dashboard.

## Pricing (USD, monthly; 20% off annually; Free plan: 500 credits every month, no time limit, one-time $1 card check refunded right away)
Plans are priced in credits; one AI reply uses 10 credits.
- **Free**: $0, no time limit — 500 credits/month (about 50 AI replies), 1 AI Agent.
- **Starter**: $6.99/mo — 5,000 credits/month (about 500 AI replies), 1 AI Agent, leads & bookings. Starter Plus: $12.99/mo, 12,000 credits.
- **Growth**: $28.99/mo — 30,000 credits/month (about 3,000 AI replies), 3 AI Agents, 1 team member. Growth Plus: $54.99/mo, 65,000 credits.
- **Pro**: $98.99/mo — 150,000 credits/month (about 15,000 AI replies), 5 AI Agents, 3 team members, priority support, remove branding. Pro Plus: $189.99/mo, 300,000 credits.

## Security
TLS encryption in transit, AES-256 encryption for integration tokens, two-factor authentication, role-based access control, GDPR-aligned data handling. Customer content is used only to answer that customer's visitors.

## Contact
- Email: hello@botvee.ai
- Website: https://botvee.ai

## Links
- [Home](https://botvee.ai/)
- [Product](https://botvee.ai/product)
- [Pricing](https://botvee.ai/pricing)
- [Integrations](https://botvee.ai/integrations)
- [Security](https://botvee.ai/security)
- [Documentation](https://botvee.ai/docs)
- [Contact](https://botvee.ai/contact)
- [Full reference for LLMs](https://botvee.ai/llms-full.txt)