Live demo · Aurelle

A real beauty brand, a real agent. Ask it about your skin.

Aurelle sells twelve skincare and makeup formulas, and the chat in its corner is Botvee. It has learned every product, its ingredients and how to use it, the shipping and return rules, and the brand's FAQ. Open the site and ask what a customer would ask.

Opens in a new tab. Nothing to sign up for, nothing is ever charged or sent.

  • 12

    formulas, in skincare, makeup, body and sets

  • 18

    FAQ answers, from shipping to sensitive skin

  • 20 min

    free skin consultations; the chat books them

  • 24/7

    the chat is on, the studio's team is not

beauty-demo.botvee.ai
The Aurelle home page, with the Botvee chat button in the corner

The site as it is today. The blue button bottom-right is the agent.

What to try

Four questions worth asking

Each one is answered from Aurelle itself: its pages, its products and orders. Nothing is scripted.

My skin gets oily and dull by the afternoon. What should I use?

What it does: Builds a routine from the brand's own formulas, in the order to use them, with the price and a link to each, the way the site's Skin Finder would.

Is the Vitamin C serum okay for sensitive skin?

What it does: Answers from the product page: fragrance-free, dermatologist tested, with the brand's advice on patch testing and how often to start.

Can I book a skin consultation on Saturday? I'm Sana.

What it does: Offers free 20-minute video consultation times, books the one you pick, sends a calendar invite and saves you as a lead.

I opened a serum and it stings. Can I return it?

What it does: Answers from the brand's return and sensitive-skin FAQ, in its own words, and offers a person if you want one.

On the site

On every page, in the site's own colours

The same widget your site gets: a greeting, the questions people ask most, and a chat that knows which page the visitor is on.

beauty-demo.botvee.ai/product/lumiere-15-vitamin-c-serum
A Aurelle page with the Botvee greeting in the corner

It says hello first. On a product page the agent knows the formula, so "is this fragrance-free?" and "which size?" need no name.

beauty-demo.botvee.ai
The Botvee chat open on Aurelle

Open, it is the site's. The brand's own name and colours, with the questions its customers ask most. Yours would carry your brand.

What is running behind it

  • The twelve formulas, read from the store, so answers carry real names, prices and links
  • Ingredients, rituals and the FAQ, learned by URL, so advice is the brand's own
  • Consultations booked into Google Calendar, with an invite to the customer
  • A hand-off to a person when the agent should not answer

Works with

How it answers

What happens in the four seconds after you press send

  1. 1

    The visitor asks

    In the widget, in any language. On a product, listing or treatment page the agent already knows what is on screen.

  2. 2

    The agent looks it up

    In the site's catalogue or listings, in the pages it learned, in the orders or the calendar. It does not guess.

  3. 3

    It answers with the goods

    A real name, price and link; a policy in the site's own wording; a booking with a calendar invite.

  4. 4

    Or it hands over

    A question it should not answer, or a visitor who asks for a person, goes to the team with the whole conversation.

Behind the counter

What Aurelle's owner sees

Every conversation on the site lands in one dashboard, with Aurelle's own data: the chats, and what the agent did with them.

botvee.ai/dashboard/inbox
Inbox
Sample data

Sana Ahmed

Beauty · sana.ahmed@gmail.com

Beauty is answering
My skin is oily by midday but feels tight after cleansing. What should I use?
That is usually a damaged barrier rather than too much oil. Start with the Hydra Barrier Moisturiser ($38) morning and night, and add the Lumière 15% Vitamin C Serum ($58) in the morning under it for dullness.

Botvee AI · 3s

Can someone look at my skin first?
Yes, a free 20-minute video consultation with a licensed esthetician. Saturday has 11:00 AM and 2:00 PM free. Which suits you?

Botvee AI · 3s

Saturday 2 PM, booked. Thank you!
Reply to Sana…

Every chat on Aurelle, with who is handling it: the agent or a person

About this demo

Questions people ask before they open it

Is it a real store?
A real site with real product pages, yes; a demo brand, so no payment is ever taken and nothing ships. Everything the agent says comes from that site.
Are the answers scripted?
No. The agent answers each question as it comes, from the brand's products and pages. Ask the same thing two ways and you get two answers.
Can I see the dashboard side?
The screens above are the dashboard the brand sees, with Aurelle's data. For your own, start for free: the dashboard comes with the account.
Will it look like this on my store?
The widget's name, colours, greeting and opening questions are set in the dashboard, so yours carries your brand. The agent learns your products and pages the same way.

The same agent on your store, before lunch

Connect Shopify or WooCommerce, point Botvee at your site, and it learns your products and pages the way it learned Aurelle's.

500 free credits every month