COD Confirmation

Verify Cash on Delivery orders automatically to cut RTO — the returns that cost you shipping both ways and never earn revenue.

How it works

1. 1

   A COD order arrives from your connected store

2. 2

   Botvee messages the customer on WhatsApp or your connected channel

3. 3

   The customer confirms, edits the address, or cancels

4. 4

   The result is recorded against the order

5. 5

   You ship only what is confirmed

What you see

• Every COD order and its confirmation state
• The customer and order, searchable by name or order number
• What the customer actually replied, including address corrections
• Cancellations caught before dispatch

Why it matters

• Fake and duplicate orders are stopped before they ship
• Wrong addresses are corrected instead of being returned
• Genuine customers reach the courier faster
• Every confirmation is logged if a dispute follows

Requirements

• A connected store — Shopify or WooCommerce
• A messaging channel to reach the customer, WhatsApp works best
• Paid plan