DocsCore ConceptsLead Capture

Lead Capture

Growth

Lead capture collects visitor details during a conversation — after the visitor is engaged, not before.

How it works

  1. 1

    A visitor starts a conversation

  2. 2

    The agent answers helpfully for a few messages

  3. 3

    After your configured trigger (3–5 messages) the lead form appears inside the chat

  4. 4

    The visitor submits their details

  5. 5

    The lead lands in Dashboard → Leads and, if enabled, in your email

What you can collect

NameEmailPhone No

Short forms convert. Ask for a phone number only if you actually call people.

Lead scoring

Not all leads are equal, so Botvee scores each one automatically.

SignalWhat it tells you
Conversation engagementMessage count and duration — more interaction means stronger interest
IntentPricing, demo or buying language means higher quality
Email qualityDisposable and fake addresses are flagged
Post-capture behaviourWhether the visitor kept talking after submitting

Working your leads

  • Dashboard → Leads lists every lead with its score, source agent and channel
  • Open one to read the full conversation that produced it
  • Filter by agent, date or score to plan follow-ups
  • Export, or auto-log every lead to Google Sheets

Best practices

  • Trigger after 3–5 messages — earlier kills conversion
  • Collect only the fields you will use
  • Call high-score leads the same day
  • Pair lead capture with booking so a hot lead can self-schedule immediately