Post Delivery
Coming soonNot available yet. This page describes a feature we are still building, so it is not in your dashboard today. Everything below is what it will do when it ships.
Post Delivery will check in with customers after their parcel arrives — to catch problems early and ask happy customers for a review. It is not available yet; this page explains what is planned and what you can use today.
What it will do
- Message the customer a day or two after delivery
- Send unhappy customers straight to your team
- Invite happy customers to leave a review
What you can do today
You can already ask for reviews after a good chat rating. See Feedback Collection.
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