DocsGrowth & E-commerceEmail AI

Email AI

Coming soon

Not available yet. This page describes a feature we are still building, so it is not in your dashboard today. Everything below is what it will do when it ships.

Email AI will let your agent handle a mailbox the way it already handles chat — reading what arrives, answering what it can, and passing the rest to you with the history attached.

What it will do

  • Reply to customer email with the same knowledge your agent uses everywhere else
  • Recognise an existing customer and their orders before answering
  • Hand anything it should not answer to your Inbox, unanswered and unmangled
  • Keep the whole thread in one place, whatever channel it started on

What you can do today

Connected email is already live. Your agent's reminders and replies go out from your own mailbox — Gmail, Resend, or any SMTP host — and customer replies land in your Inbox where you or your team answer them.

  1. 1

    Connect a mailbox under Dashboard → Integrations → Email

  2. 2

    Pick the AI Agent that should answer from it

  3. 3

    Reply from the Inbox, on whichever channel the customer used

Tip

Set this up now. When Email AI ships it will run on the mailbox you have already connected — there is nothing to redo.